About Us

Chagrin River Company stands as a premier design and remodeling firm, proudly serving northeast Ohio for over three decades. With an unwavering dedication to quality, craftsmanship, and client satisfaction, we specialize in crafting homes into luxurious spaces that mirror your style and vision.

Our Mission

Our mission is to exceed expectations by delivering tailored design and remodeling solutions that enrich lives and spaces. We are committed to upholding the highest standards of craftsmanship, integrity, and innovation in every project we undertake. By understanding and embracing the unique needs and aspirations of each client, we create personalized experiences that resonate deeply. Our relentless pursuit of excellence is matched only by our dedication to building enduring relationships with clients, team members, and communities.

black and white photo of the Chagrin River Company Team

Our Story

Chagrin River Company emerged from Michael Staffileno’s vision in 1989, driven by a passion for impeccable craftsmanship and personalized service. With a humble beginning, Michael set out to establish a design and remodeling firm that would redefine standards in northeast Ohio. Inspired by the natural beauty and spirit of the Chagrin River, the company was named to embody a commitment to timeless quality and integrity. From the outset, Michael’s dedication to exceeding client expectations and delivering unparalleled results became the cornerstone of Chagrin River Company’s ethos.

What started as a modest endeavor has evolved into a multi-generational legacy of excellence and innovation. Over the years, Chagrin River Company has expanded its offerings, specializing in kitchens, bathrooms, additions, and new home construction, all while staying true to our core values. Guided by our team of seasoned designers and craftsmen, we’ve navigated changing design trends and technological advancements with agility and foresight. Each project we take on is a testament to our enduring commitment to excellence, integrity, and innovation.

As we continue to grow and adapt, our unwavering dedication to these values ensures that every client’s journey is marked by unparalleled craftsmanship, personalized service, and the realization of their unique vision.

Our Values

Excellence in Workmanship

We hold ourselves to the highest standards of craftsmanship in every project we undertake. From the initial design concept to the final touches, we strive for nothing less than perfection. Our team of skilled craftsmen brings years of experience and expertise to every aspect of the remodeling process, ensuring meticulous attention to detail and superior quality in every finish. We take pride in our workmanship, knowing that it not only reflects our commitment to excellence but also contributes to the lasting satisfaction of our clients.

Integrity and Honesty in Business Practices

Integrity and honesty are the cornerstones of our business philosophy. We believe in conducting ourselves with transparency, fairness, and ethical integrity in all our interactions. From our pricing structures to our communication with clients, we prioritize honesty and integrity, ensuring that trust is at the foundation of every relationship. Our clients can have confidence that we will always act with integrity, honor our commitments, and uphold the highest standards of professionalism in every aspect of our business practices.

Respect for Clients, Team Members, and Communities

Respect is fundamental to the way we operate at Chagrin River Company. We value and honor the trust that our clients place in us, and we are committed to treating them with the utmost respect and consideration throughout the remodeling process. We also recognize the contributions and expertise of our team members, fostering a collaborative and supportive work environment where everyone feels valued and empowered to excel. Additionally, we are dedicated to giving back to the communities we serve, supporting local initiatives and organizations that make a positive impact.

Continuous Improvement and Innovation

At Chagrin River Company, we are committed to ongoing learning, growth, and innovation. We embrace new technologies, materials, and design trends to continuously improve our processes and elevate the quality of our work. Through a culture of innovation and experimentation, we push the boundaries of what’s possible in design and remodeling, always striving to deliver fresh, creative solutions that exceed our clients’ expectations. We understand that the pursuit of excellence is a journey, not a destination, and we are dedicated to continually raising the bar for ourselves and our industry.

CONNECT WITH US!

To discuss your timeline, the project’s location, the project, the size and scope of the project, your choices for the finish, and the range of your budget for the completion of the project, fill out our project inquiry form or give us a call.

Even though we work in a sector where change occurs as frequently and predictably as the changing seasons, we have managed to maintain our commitment to the principles that underpin true excellence. These principles include transparency, authenticity, unrivaled craftsmanship, and beauty. We would love for you to take a moment and check out our blog.

About Chagrin River Company

9311 Wisner Rd Chardon Ohio 44024

info@chagrinriverco.com

Let’s Get Started!